top of page

Store Policy

Customer Care

At Water Shield, we prioritize providing exceptional customer care to ensure your satisfaction. Our dedicated customer care team is here to assist you with any inquiries, concerns, or support you may require. Please feel free to reach out to us using the contact information below:

​

Contact Information:

 

Phone Support: For immediate assistance, please call our customer care team at the provided phone number. Our knowledgeable representatives are available during business hours to address your questions, provide product information, assist with order placement, or offer any necessary support.

​

Email Support: If you prefer to communicate via email, please send your inquiries or concerns to watertankjacket@gmail.com. Our customer care team will respond to your email as promptly as possible, typically within 24-48 hours during business days. Please provide detailed information to help us better understand and address your specific needs.

We are committed to providing prompt and effective customer care, and we strive to resolve any issues or concerns you may have in a timely manner. Our goal is to ensure your complete satisfaction with our products and services.

​

Should you require assistance with product selection, order tracking, returns, exchanges, or any other related matter, please do not hesitate to contact us. Your feedback is important to us, and we value the opportunity to serve you better.

​

Thank you for choosing Water Shield. We look forward to serving you and providing you with the best customer care experience possible.

Wholesale Inquiries

Thank you for your interest in partnering with Water Shield for wholesale opportunities. We offer a range of high-quality products that may be of interest to retailers, distributors, and businesses. We welcome wholesale inquiries and look forward to discussing potential collaborations. Please review the following information to initiate the wholesale inquiry process:

​

Product Selection: At Water Shield, we take pride in our comprehensive product lineup, specifically designed to meet the needs of our customers. Whether you are looking for bulk orders of our water tank covers, accessories, or other related products, we can cater to your wholesale requirements. Please let us know the specific products you are interested in, along with any customization or branding preferences.

​

Wholesale Pricing: We offer competitive wholesale pricing to our business partners. To receive detailed pricing information, please provide us with your company name, location, and the estimated order quantity. This will allow us to provide you with a customized quote tailored to your specific needs.

​

Minimum Order Quantities: Depending on the product and customization requirements, we may have minimum order quantities for wholesale purchases. These quantities ensure the efficiency of our production and delivery processes. Please let us know your desired order quantity, and we will provide you with the relevant information.

​

Customization and Branding: We understand the importance of customization and branding for our wholesale partners. If you have specific customization requirements, such as private labeling, packaging, or branding materials, please let us know. Our team will work closely with you to fulfill your customization needs and maintain consistent brand messaging.

​

Order Process and Lead Time: Once we have finalized the product selection, pricing, and customization details, we will provide you with the necessary order instructions. Our team will guide you through the order process and keep you updated on the estimated lead time for production and delivery. We strive to ensure timely delivery of your wholesale orders.

​

To initiate a wholesale inquiry or discuss potential partnerships, please reach out to our Wholesale Department using the contact information provided below:

Contact Information:

 

We appreciate your interest in Water Shield products and the opportunity to serve you as a wholesale partner. We value long-term business relationships and are committed to providing exceptional service and quality products. We look forward to hearing from you and exploring the possibilities of working together.

Privacy & Safety

At Water Shield, we are committed to protecting your privacy and ensuring the safety of your personal information. This Privacy & Safety section outlines how we collect, use, and safeguard the information you provide when interacting with our website. By using our website, you consent to the practices described below.

​

Collection of Information: When you visit our website or make a purchase, we may collect personal information such as your name, email address, phone number, and billing/shipping address. This information is necessary to process your orders, communicate with you regarding your purchases, and provide you with a personalized and secure shopping experience.

​

Use of Information: We use the information you provide to fulfill your orders, respond to your inquiries, and enhance your overall shopping experience. Additionally, with your consent, we may use your contact information to provide you with updates, promotions, and relevant news about our products and services. Rest assured that we do not sell or share your personal information with third parties for their marketing purposes.

​

Data Security: We take data security seriously and employ industry-standard measures to protect your personal information. We utilize secure socket layer (SSL) technology to encrypt and transmit sensitive data during online transactions. Our internal systems and databases are regularly updated and protected against unauthorized access. However, please note that no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

​

Cookies and Tracking Technologies: Like many websites, we use cookies and similar tracking technologies to enhance your browsing experience and gather statistical information about website usage. These technologies allow us to remember your preferences, analyze trends, and improve the performance and functionality of our website. You have the option to manage or disable cookies through your browser settings, but please note that certain features of our website may be affected.

​

Third-Party Links: Our website may contain links to third-party websites or services that are not under our control. We are not responsible for the privacy practices or content of these external websites. We recommend reviewing the privacy policies of any third-party websites you visit.

​

Updates to the Privacy & Safety Policy: We reserve the right to update or modify this Privacy & Safety policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of our website constitutes your acceptance of any revised policy.

​

If you have any questions or concerns regarding our Privacy & Safety practices, please contact us using the information provided in the Customer Care section.

Payment Methods

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

  • PAYTM

bottom of page